Herbalife Nutrition Pro
Mobile application and platform for the management of commercial partners.
The challenge
Andrés González, Herbalife's Worldwide Customer Experience & Strategy Manager, faced a major challenge that directly affected the company's finances: the lack of a system to track the sales process of the brand's associates. This lack made it difficult to efficiently manage sales, customers and loyalty levels, which in turn affected the company's profitability and growth.
Digital Sales for Sales
Para abordar este problema, Andrés decidió acudir a Kubo en busca de una solución. Kubo se propuso desarrollar una aplicación que permitiera gestionar de manera efectiva las ventas, clientes y niveles de fidelización de los asociados de Herbalife. Esta aplicación no solo facilitaría el seguimiento y la gestión de las ventas, sino que también permitiría mejorar la experiencia de los clientes y fortalecer la fidelización de los asociados.
The result
One of the most prominent aspects of this application was its ability to be replicated in many countries where Herbalife operates.
Sales efficiency:
The amount of transactions completed per week increased.Improvement in inventory management:
Inventory precision after implementation.
